Logging In


The questions below should answer most queries you may have about your Alertus registration and the Alertus emergency contact system. Should you have any further questions, please Contact Us.



Logging On

Access to your Alertus profile is controlled by your unique username and password.



How can I update my Alertus emergency contact details?

You can log in online here using your username and password or by calling 0800 201 201. This can be done anytime 24 hrs a day - 7 days a week.

Remember, this is a service that enables the Police, Fire or Ambulance service to react quickly should an incident occur at your property.



What information do I need to login to my Alertus emergency contact details?

You will need your username and password.



Can any member log in online to access their emergency contact account information?

Yes. Every Alertus membership plan entitles the member to have access to their emergency contact information 24 hours a day - 7 days a week.